We, Payroll Vault, recently placed an order for the first time with this PostUp Stand and we had an excellent experience. PostUp Stand's customer service Team was very responsive. While performing our due diligence, I made several calls for questions about the product that I could not locate the information for,and each time, someone picked up the phone and answered. If they couldn't find the answer right then, which I believe was only once, they promptly followed up with the information. The sales process was easy. The artwork upload process was easy. They addressed all questions, concerns, and were always nice and pleasant. The product arrived and the graphics are beautiful! The backlit column is very easy to construct - easy enough for one, but better with two. Payroll Vault will be ordering more columns from PostUp Stand and we highly recommend them for your tradeshow needs. Sincerely - Jessica M., Director of Marketing & EPM