I will never use pound stretcher again.i purchased a wall clock from Bexleyheath store and it stopped working in a week.when we returned it they refused to take it back as they needed bill even thought their policy says paid card details is enough if we lost the bill.I was so angry when the lady at the till said you might have brought it from some other shop and so they need the bill.I am happy that it was my first shopping in that shop and I did not spent a lot there. I will never go there again.there are plenty of shops around here with good customer service.