If I could give no stars I would!!! Their almost complete lack of customer service means that I really have to force myself to shop there. I picked 2 items off their clearance shelf (expecting them to be cheaper), however when I eventually got to the check out (queue much too long (- less staff, more profit I suppose) the cash-out operator tried to charge me the full price (as if they were new). I was disgusted, distressed and felt cheated. Should PS reply to this the please ensure I either get a name or extension. ps I notice their prices are now rising (more profit?) and for some items it is better to shop at Sainsbury or Tesco. Poundstretcher are rubbish and they sell rubbish.