Im very happy with Ashley. She was very helpful. The return process was smooth. While I love the powerblocks, my issue with the company is that the barbell and ezcurl dont have support for powerblocks over 100lbs, yet the sticker on the attachment shows that each side goes up to 220lbs with adder weights. I figured I needed the commercial line to scale up the barbell to the weight I needed since i do workouts on legs that hit 405lbs. Then while reading the instructions I find that the max weight for the barbell is 215lbs. This puts it 5 lbs over on its max weight and way under what I need. This resulted in a return of some product. The labels that came with the attachment caused the confusion because it appears that it's a measurement of a single side of the barbell instead of both sides. I only figured that out because each side can only have 2 adder weights and it describes 4 adder weights on the sticker, meaning it must be referring to the attachments at both ends.