NOT AT ALL A HAPPY CUSTOMER! I placed an order for a very important (urgently needed) tool on 02/11/2020 for £112.36 based on the website claim of "Delivery: 2-3 Days". At least double that amount of days passed before I contacted customer services to enquire when my order would actually be delivered. The response was that an enquiry would be made with the purchasing team and that they would get back to me... nothing materialised from this. A further contact was made which resulted in the same response. I then tried to call the telephone number displayed on the website but an automated voice message blamed Covid-19 for everyone working from home and no calls would be answered... Then 11 days after placing the order and paying for it online an automated message was sent to my e-mail stating that "Unfortunately this item has been discontinued, we do apologise for any inconvenience this may have caused". A full refund was given at the same time. HOWEVER, and this is the biggest scam and insult of it all!!! The item is currently still on their website displayed as "In stock" (checked 23/11/2020) at a price of £124.74 with a claim of "Delivery: 2-3 Days". Not only did they blatantly lie to me - they upped the price too! Probably why they refunded me so quickly - they did not want to sell it to me for the lower price! This tool was needed for a very important project and it was consequently set back by two weeks because of this company's inadequacies. I finally purchased the same tool elsewhere delivered next day by Royal Mail 1st Class Signed For. BE AWARE OF THESE SCAMSTERS! THEY DO NOT ACTUALLY STOCK ANY OF THE PRODUCT ON THEIR WEBSITE - THEY ARE MIDDLEMEN SELLING YOU PRODUCTS ON BEHALF OF OTHER COMPANIES! THEIR WEBSITE CLAIMS ARE BOGUS! YOU WILL ONLY BE LEFT DISAPPOINTED.