Ordered a bandsaw over the Xmas period it arrived yesterday 7th Jan it arrived damaged in the box with no extra packaging (cosmetic damage) to which I wasn't bothered but once built it was as dead as a dodo tried calling building supplies and no response filled in contact form (no issue)only to be contacted today to say I would have to send it back to clarke to get inspected and would be a few weeks for a new item one day old I think this is ridiculous any supplier worth there salt would replace as most do lesson learnt i fixed the issue myself (new switch)but for the sake of lack lustre customer service and passing onto clarke the manufacturer I will use a reputable known supplier such as machine mart who value customers