The item purchased was not as pictured. The web site suggested that an extension pole was commonly purchased with the item. I bought both items which were delivered after 4 days to find the extension pole was not compatible with the Bull Float ordered. I requested a replacement to a compatible handle and was informed that the comparable item was not an item available. As there us no point in a Bull Float without a handle both items have been returned at a cost of £25. Net result job delayed 2 weeks and cost £25 for the experience. Waiting for a refund. On the plus side I was contacted by the customer service team in a timely manner who gave correct feed back to result in the return. Lesson check returns policy before purchase!