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I made a purchase online from Power Tools Direct website. Received notification from DHL that my purchase was going to be delivered a day earlier than stated, waited in to take delivery never arrived. Did not arrive on original stated date either, checked back with the DHL link and all information had vanished. By this point concerned made telephone call to Power Tools Direct was not answered by a member of staff just a automated message to send email. Sent email no reply ever received. Goods finally arrived rusty and damaged. As Power Tools Direct refuses to communicate with their customer’s on any level possible I disappointedly had to make the decision to keep goods and never buy from them again.
3 years ago
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Power Tools Direct has a 4.6 average rating from 13,140 reviews

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Alice, Customer Support

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