The worst experience in my life. We bought Clarke CIG81015 Heavy Duty Instant Garage / Workshop – Green (4.5 x 3 x 2.4m). Due to my husband going through cancer treatment, we didn't open the box right away. Only 11 days later. Therefore, we did not report that some of the details were missing. The quality is not what we expected. I reported this to the customer service. And I was refused a return of the goods, since two weeks have passed. The answer is : as the item wasn't reported as having missing parts within the time frame it can not be returned for this reason. If you no longer require this, you can return it, however not with pieces missing. How can I return a complete product? My husband and I are severely depressed.