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I ordered nails that were marked as in stock and ready for immediate free shipping. Four days later I got a message saying they did not have stock. Then I checked my payment receipt to see I had been charged £10 for shipping. When I enquired about them sending an alternative product I was told they had nothing in stock, but their website clearly showed those nails as being in stock. It was clear from subsequent messages they did not care about the labour I had to pay that couldn't work the following day without those nails. I would highly recommend buying from another shop. The partial order they did ship had not arrived within 7 days of ordering.
1 year ago
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Power Tools Direct has a 4.6 average rating from 13,056 reviews

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Alice, Customer Support

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