19/12/23 A few issues that let this company down
Firstly I paid for express delivery and it came with palletways on economy. Secondly they claim they can have a parcel out to you in two days when ordering whereas I ordered on the 7th of December and only received the package on the 19th. No apologies for it being late no explanation as why it wasn’t on express delivery. As a business owner myself if something is wrong or we haven’t met up to our customers standards we try our up most with plenty of communication and try to resolve the issue as well as offering an apology.
Very poor service with no sign of a refund on the express delivery charge which I didn’t receive and no apology either for the inconvenience.
1 year ago
Power Tools Direct has a
4.6
average rating
from
13,094
reviews
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