Absolutely terrible service. 21weeks 5 days for house sale. Had to chase to get any progress,with telephone calls rarely able to speak to conveyancer. Emails take an age to get answers that's if you get any at all. Online eway system that doesn't always work. 2 days before completion, and after exchange of contracts asking for information sent weeks ago. Then less than 12 hours to completion yet more information required! Financial statement not updated until after completion, with extra charges on it not told about before! Will never use again. I think they get most customer via estate agents recommendations (Hunters in this case for a commision). Problems to many to mention, excuses sorry it's been manic! Not good enough you have been warned don't use. They might if they can be bothered, reply to this survey with the standard answers "sorry things didn't work out well please contact us to discuss" or similar reply. Whats the point they don't care or they would react before complaints come in? Very stressful sale. Read previous reviews by others and my problems were the same as those! The number of people involved is probably one of the problems over 25 names on my sale not the 1 dedicated conveyancer promised!