Without doubt, the WORST company I have ever ever had the displeasure of dealing with. Unresponsive, useless, poorly run. It took me 4 months to complete on the most simple of purchases (No chain, no searches, first time buyer). The conveyancer simply could not be bothered to open my file. I had my conveyancer changed without notice or formal hand over. I missed the stamp duty deadline for no good reason. I had incorrect amounts added to my bill. Its 3 months since my completion and they still owe me retention amounts. I have called and called and emailed and emailed and they are so UNRESPONSIVE and INADEQUATE, they seem to be allergic to picking up the phone. Their excuse for not releasing my retention amount for 3 months is a "system failure" for one week in November?! Will be reporting to the legal ombudsman for gross lack of professionalism and complete inability to operate in a field of law.