I am not actually a client, but as my Mum is purchasing, and using another of the Simplify Groups Lawyers, and I am selling and my buyer is using this company, my whole family including 2 small children are going to be affected - in fact my grandchildren will be homeless on 1st December if this doesn't progress. PPL keep coming on these reviews with their 'wooly apologies', my buyer has completed the 'form' 3 times now and has had no response! They don't seem to give a toss about the impact they are having on a lot of peoples' lives? Where are my family going to live unless my purchase goes through? We don't have money to burn, my sale is for financial reasons in the first place! I am unwell and disabled and feel as though I am going to have a nervous breakdown with all this stress - the updates say nothing, we need timeframes! I can't book anyone to move me without a date, as it is I need someone who can do everything as for medical reasons I am unable to lift or move anything, the chap that was going to do it has been awaiting a date from me since the middle of September, and then this happens!! PPL tell us something useful instead of this!! "Reply from Premier Property Lawyers 4 hours ago We recognise how frustrating the recent security incident is and hope that you understand that we are doing all we can as fast as we can to get back to normal. We continue to prioritise contact with customers who are due to exchange and complete in the coming days. If you are waiting for contact, please contact us through the form here *****. Almost all contracted transactions with a fixed completion date are up to date. For the sake of clarity, we want to reassure you that all client monies are secure and that we are not currently aware of any personal data connected to you being involved. We recognise how frustrating this is for customers and hope that you understand that we are doing all we can as fast as we can to get back to normal. Premier Property Lawyers."