We are currently at the top of our chain which has taken forever to get to the point of ready to Exchange, we had a date,19th Nov, but this had not been confirmed so we aren't a priority as I understand it. The buyer at the bottom of the chain is with PPL!!! I search for more information everyday as we are packed and ready to go but they aren't issuing regular statements. Where is your PR Executive???? Please just give us regular, honest updates, if you treat us with some respect you will have it returned. Your radio silence and blanket statements are an insult to our intelligence. We NEED your transparency in this matter, people are thinking of breaking chains as we can see no end in sight and Christmas is looming. Be honest, will we be moved for the Holidays, if not I will unpack and get this house ready. You are just adding extra frustrations to an already dire situation.