Not proving professional and complete lack of information regarding the current situation. My conveyor initially was fine but no contact now for three weeks. I have now instructed a new local firm and would recommend that if possible to others. Unsure if they even know I have moved as no response. Worried my chain could suffer so made decision to start again rather than wait. My main concern is breach of data and if my information has been stolen or GDPR breach so will await to see what the outcomes are. A very frustrating and anxious three weeks. Estate agents now need to stop referring to these companies as misleading. Hope others get resolution quickly !