Avoid Premier Property Lawyers. Seriously.
I wish if I could give them zero star.
Selling my property through Premier Property Lawyers was the worst experience I've ever had in any form of service, a complete waste of time, energy and money.
From the first minute I was referred to them by Purple Bricks, was bombarded by phone calls asking me to sign for their “property purchase” element. My originally allocated a conveyancer was later changed without an explanation and in my personal opinion it was done on basis of subconscious racial profiling.
The ID verification was done using third party app, what they fail to inform me of is the second part of the verification, so you can imagine my surprise when I had a call from a complete stranger asking me to confirm my date of birth, address, bank details etc.
My allocated operative was so not interested in the job I started to wonder if he knew what he was doing, tried to complain asking to speak to the manager(ess), she to my surprise refused to call me and got the person I wanted to complain about to ring me and ask what is my problem.
Times and time I duplicated documents simply because no one checked their Eway system before requesting the same documents.
Lost two buyers due to their slow-paced progress.
The November system crashing was the final straw, hundreds were getting updates from third parties with no feedback or explanation from PPL. The horror stories about those caught in the middle of this!!
I was one of the lucky ones who had the sale finalised manually.
I wish I read reviews about PPL before being coerced by the Estate Agent into appoint them.
Avoid Premier Property Lawyers. Avoid, Avoid, Avoid and if in doubt there is a short video on YouTube about someone’s experience with them, I strongly advise people to check it first.
2 years ago
Premier property lawyers has a
1.4
average rating
from
558
reviews
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