14 weeks on and still waiting for my sellers conveyacing team to supply the basic paperwork asked for as early as October 2021. This, a chain free, mortgage free purchase appears to have taxed PPL to the max. No-one's able to reply to emails from my conveyancer or myself to simply ask whats going on, not sure they actual read anything at all. Would suggest they read their genuine reviews rather than those self created ones stating theirs has been an amazing wonderful experience, going on to name random people who work for PPL. Honestly fake as anything. If you don't improve youre going to fold!