Simple purchase from someone advised (because of kickback for referral) to go with PPL.if your with purple bricks you will find out they are the same group... took us 3 months to get list of fixtures and fittings, then 6 week shutdown because of a computer hack on their terrible system. Now a further month in delays on exchange…. It has been explained to me this way, a load of non legal un qualified people get files, they tick box’s on what’s needed or do something.. then put it back in the pile.. when it looks like everything is ok then it goes to a real lawyer to check and sign off.. Of course things are always missed and so delays are common. There is no one responsible, they do not reply to ANYONE, solicitors, estate agents or even the clients.. After several months we are about to walk away from deal... I feel sorry for seller.. all I can say is you get what you pay for.. DO NOT use this shower of s…, You have been warned.. use a real legal firm