What a disaster... If you want an incompetent firm to mess up your house sale and purchase these guys are the team to do it. Leave the seller liable for misrepresentation? These guys will help you achieve that. 5 weeks from instruction and ID checks not completed, incorrect answers given in response to queries from buyers solicitor, arrogant phone manor and quite happy to shout you down. This lot seem to forget they don’t own your house and work for you, get rid fast is all I can say at your first grievance. It won’t get any better. Can’t speak to one person and case is handled by at least 3 trainees. Thanks for winding my buyer, their solicitor and me up guys. Raise a toast to a job well done 🥂 👏....