Truly exploitative company who charged us several hundreds of pounds of hidden and unnecessary costs. PPL were unfortunately acting for the buyers as well as us as the sellers, so had us over a barrel, with months of delay caused by having to have endless additional statutory declarations and paperwork over access to a back passage way, which had never been an issue before for any of the previous owners of our property. PPL also gave the buyers a completion date but failed to tell us, which led to a huge amount of disruption and confusion for both parties. The general experience of communicating with them and organising paperwork and completion date was shambolic. Have since changed to a local conveyancer for our new purchase which has made a world of difference. Avoid at all costs