If you want to be able to move or buy quickly or even end up with your dream home, do not use this company. They have no communication and even more do not have the time to advise or help the customer. They make you feel guilty fir asking questions and cannot grasp the concept of the customer being frustrated when things are not going well. They are taking in too much work so it is taking months to actually go through the process. This should be a joyous moment when buying a house it it is a nightmare. I was not happy with them and made a complaint which it states can be done on their website. Within 2 hours of that complaint they have abandoned my 2 purchases after 2 months so now I'm back to beginning. What's more the mortgage rates have gone up 3 times since they started working for me. Terrible service. We need conveyancers to go back to the way it used to be. More personal service and treated as a paying customer. Avoid this company.