I've dealt with these people twice now. The first time was a couple of years ago, as they were recommended as the solicitors for our first purchase. In less than a week, I fired them due to incompetence and the price changing 3 times. The second time is because we are selling and they are the buyer's solicitors. They are terrible and ignored their own client. They even took all of the buyer's money (cash purchase) before exchange, not just the deposit but the whole amount. We were supposed to exchange on a particular day which was agreed with the buyer but the solicitor said otherwise. Then the buyer started chasing their solicitors the following working day, but still they ignore their own clients. The buyer chased but the solicitors ignored. Muhammed Nabeel Jan (the buyer's conveyancer) is grossly inept at their job. Poor communication. Lack of care. Incompetent at best. Please stay away from this company, they make you do everything and they do the absolute minimum possible. They drag out sales against their own client's wishes and are a waste of time and money. Please go local, the whole process will be infinitely better and way less hassle/stress for everyone involved.