If you want to give yourself a stroke go with this firm. If you enjoy being stressed, anxious, frustrated and bitterly disappointed, go with this firm. If you want to chase outstanding issues yourself and do 50% of the work, go with this firm. 0/5 for empathy 0/5 for effort 0/5 for reachability 0/5 for accountability 5/5 for procrastination They will crush your dreams with an experience similar to a Taiwanese prison. Listen to all of the recent reviews, you may get lucky with the odd person that wants to see you complete in a reasonable timeframe but you may also loose your sale/purchase after waiting months to over a year. They will find any reason to delay for as long as humanly possible. Formal complaint is being lodged with the ombudsman, I have no idea how they are allowed to continue trading. Always promised management intervention and callbacks but not followed through ABSOLUTELY APPALLING