HORRIFIC service - please do not be fooled and coerced by Strike to use this company. I instructed PPL 208 days ago to purchase a flat and we are no where near completing. Despite missing numerous scheduled calls, complaints to management about their attitude and lack of urgency, my conveyancer is now impossible to get a hold of and their extension is out of use. Daily, the seller and I contact Strike, begging them to speak to PPL on our behalf and chase an update. They are charging astronomical fees for a dormant, delayed and disgusting service. We are contacting the ombudsman about their behaviour which has put the chain in jeopardy. Do not use PPL, nor the services of Jacqueline Nixon and Mo Amin.