Currently trying to purchase a property for which these cowboys are acting on behalf of the vendors. We had a deadline to exchange three weeks ago. After 20 weeks they suddenly tell the vendors they have failed identity checks due to a marriage certificate. Once that is sorted they then decide they are not happy with their proof of funds for their purchase (despite having initial proof 16 weeks ago). Our deal is going to fall through tomorrow even though they promised the estate agent we would be exchanging 3 days ago. Not returning calls/emails to either the estate agent, their own client or our own solicitor