I would honestly choose a local solicitor firm over this company. I naively saw positive reviews and agreed to go ahead with Premier Property Lawyers (PPL) following my Estate Agent's recommendation. Positive reviews do not provide a full picture, you only have look on Twitter, or Reddit for a fuller picture. If you agree to go ahead with PPL, please note: - You will hardly ever speak to the conveyancer assigned to you, most likely you will get through to a call centre with people not close to your case. - There is a five-day turnaround for responses to enquiries to be dealt with (if you chase), this may seem fine at beginning and for more complex enquiries, but not when you are at the final stages and time is precious, quick responses are critical. Forwarding an email, reviewing two line enquiry responses shouldn't take days and weeks. Weeks can go by with no progress. - The conveyancer provides no real legal advice and support, you will end up doing the leg work in getting the necessary work done to move your case forward. Be prepared to constantly chase. - At no point, are desired exchange/completion dates discussed with you, you will end up working towards their timescales and when they can fit you in and not yours. - Absolutely do not use PPL if one chain is already using them, both me (seller) and the buyers are with PPL. No work goes to try to speed the process up in terms of trying to work together to meet a desired exchange/completion date, like an external conveyancer would do. My neighbours have sold and used local firms and their processes have been fine, with the same management firm and freeholders of my property. This is a factory style firm where your case is on a pile of other cases, and the process runs like a conveyor belt. I am six months in with no end in sight. Their business model doesnt work, they take on far more cases then they can handle, if you value your mental health and time, just avoid and go local. The whole process is draining me.