I cant imagine why this company exist. At first, I have the feeling that this company is not systematic because on the 1st telephone appointment, I waited for 1 hour and just informed us that the assigned conveyancer is no longer connected in the company and someone has to take over. That someone who take over is not doing her job. Seldom replies to email and answered call twice with in 7 months. For 7 months of processing the conveyancer only replied to my call twice. She will reply to email whenever she feels like doing it. 7 months of staying with them and it was just wasted. I came to the point that I have to look for other company that wasting my time . I I went to other company and completion was done in 3 weeks . NEVER NEVER NEVER GET THEIR SERVICE .