I am writing this review because I am really disappointed with this law firm . I started to sell the house and everything went well until they changed my solicitor . We agreed on the date 15 th of september . And I told the solicitor if anything goes wrong let me know . As I need to sign a year for the rental property it costs about 7000 pound. And I wanted to move out of the country and start to range this to move out . I kept asking when do I get the money as I need it but she kept saying after the date when the closer it is happening , But she DID NOT TELL ME the closer is not happening. So I moved out to the rental property and took out my last money from the  market with a big loss to sort things out until Monday 18 th and get the money  . When nothing came up on my bank account, I asked what 24 hours had gone by and she advised me to wait for it . And Her answer she will ask closer now  after the buyer solicitor comes back with an answer that it is no longer proceeding ? Why 18 th why she didn't tell me what was going on . So I lost about 8 to 10000 pounds . I called them up. She wasn't there on the and because i was really upset the manager called me and she said yes I am right and i have  to write a complaint . I wrote a complaint and I had one question why she did not tell me before 15 th of september the deal did not go through and something was wrong  . I had to wait 28 day for the answer. Of course i didn not get it by then so I wrote another letter . When they told me what she said to me . I can read thank you . But they did not answer my question why they did not tell me the closure was not finished yet . So I had to move back to my old house and stay in the country . If possible dont choose them because they dont know how to communicate with you and it costs your mental health . Because of this I couldn't see my family and probably won't  see them for the next two year until I can save enough money for it . But they dont care what they cause with this file. I am just a number and they get the money from the insurance company anyway . I lost everything because of them . but they dont care. My advice: if you can ignore them, but if not  , question them every day !!!