Our experience with My Home Move Conveyancing (Premier Property Lawyers), was nothing short of a disaster. The level of service we received was abysmal in every sense of the word. Communication was consistently poor, leaving us feeling frustrated and uninformed throughout the process. It's baffling that it took nearly 10 months to complete the purchase of our first home, especially considering there was no chain involved. To make matters worse, we found ourselves having to pick up the slack in terms of Conveyancing work. This was a clear indication that the staff and Conveyancers were ill-equipped to handle the purchase of our first home. The overall customer service was equally disappointing, with rude and unhelpful staff members exacerbating an already frustrating situation. It was disheartening to witness the lack of professionalism displayed by this firm. Adding insult to injury, they tacked on additional fees throughout the process that were not initially included in our quote. As a supposed gesture of goodwill to avoid potential complaints or legal proceedings, they decided to waive £400 from our final fee. While we appreciate the gesture, it in no way makes up for the overall poor experience we endured and was merely the amount of the additional costs added to our bill. Even the other side's solicitors couldn't help but express their disbelief at the state of service provided by My Home Move Conveyancing. This experience has left us deeply dissatisfied and with a sour taste in our mouths. We would strongly caution anyone considering their services to look elsewhere for a more competent and reliable Conveyancing firm.