If it was possible to give negative stars I would. Our initial lawyer left the company with no notice. Her replacement was more knowledgeable but so unbelievably rude that in the end I couldn't speak to her because she made me so angry. Three months post completion we are being chased by our management company because PPL haven't filed the paperwork with them or paid the fees to confirm that we are the new owners. If I hadn't chased the management company to see why they hadn't contacted us we'd be none the wiser. To add insult to injury we are being asked for more money as they did their sums wrong on our completion statement.