ZERO STARS! Absolutely horrific experience with PPL who's we now name "P*** Poor Lawyers". They have dragged their heels at every possible opportunity, only working on cases when you chase daily. You never speak to the same person and have made our process double the time frame. Losing the bottom end of the chain due to taking too long with a lack of communication throughout. They only needed to purchase the searches from the previous solicitors when the sale fell through and it took them 6 weeks to obtain! They could have done them twice over in this time! If you want a mental breakdown....hire PPL! For professionalism, speed, continuity and efficiency (and for your own sanity!) GO ELSEWHERE! I am still waiting to move! I think hell might freeze over before we get to move and apparently we have a manager on the case!!