My sale has been stuck in its current situation for nearly two months. When I have asked why things are not proceeding, the response I have received is that the estate agents and the sellers solicitor has not responded to emails about the draft contracts. On eWay, I have seen that correspondence has been exchanged by the estate agent and my solicitor, making this claim false with regards to the estate agent.
My conveyancer, at no point, has indicated that she has attempted to communicate with the seller's solicitor via phone or email (no exchange of email is shown on eWay), leading to me having to get in touch with the seller directly to see what the situation is. The seller (who is also using the same firm) has informed me that she has uploaded all required documents, but says that her solicitor is yet to receive a sales memorandum.
I explained this to my conveyancer and her team via email, but no action was taken. This issue, in fact, has not even been acknowledged to date. This led to me having to contact the estate agent myself who confirmed that the seller's solicitor had received the memorandum. I then sent two emails requesting that Meg get in touch with the seller's solicitor as a matter of urgency. These emails were acknowledged through eWay but went ignored.
This situation has caused significant delay to the conveyancing process in addition to myself and the seller having to chase different parties, which we pay our conveyancers to do. In addition to this, the seller has completed the purchase of a property (bought after selling this property) which could be put at risk the longer these delays go on.
4 years ago
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