From the start my instructor, Emma Sayler, was super nice and always answered our questions. I started seeing improvement after week 1 and I improved every week. I 100% recommend this course. The course load was not to heavy and the classes seem long, but they provide so much information and basically teach you everything you need to know about taking the SAT or ACT! While the price is on the higher side, I think it is worth it if you/your kids are reaching for top-20 schools and merit-based scholarships. Also, if you don't improve as much as you hoped, there is always the money back guarantee!