The website advertises a “200-point improvement or your money back” guarantee, but in reality it is riddled with artificial technicalities. I purchased the unlimited plan, and my child completed two full SAT prep courses, did assignments, watched the lectures, solved over 900 questions (!), and took their six full-length practice tests—scoring consistently between 1430 and 1540. Then came the official SAT: a 1280 (only 170 above his PSAT). That’s absurdly below what the practice tests predicted. When I applied for a refund (which they advertise is “as easy as 1-2-3”), I was told we didn’t qualify. Why? Because assignments were submitted after tight deadlines (but still weeks prior to the SAT) and he watched recordings of some meetings which fell around holiday travel even though all the work was done weeks before the SAT. What about the second course he took to make sure he did not miss anything the first time around - that's another 6 weeks of lectures, assignments, etc.? They took care of that too. The score improvement guarantee only applies to the first course taken—even if you paid for multiple classes or bought the unlimited plan. That restriction is buried deep in the terms and is not pointed out when you are being upsold on the unlimited plan and boxed into a short time frame to make your decision. So even if your child were to do everything perfectly in the second course, it wouldn't count. Bottom line: the refund policy is filled with technicalities that make it impossible to actually qualify. Practice tests and assignments are way too easy and underprepare you for the official test. Read the fine print. Proceed with caution.