I am a VIP member andnwas defrauded by…
I am a VIP member andnwas defrauded by priceline. I purchased a ticket from Priceline for British airways for $1380. This was during the covid time. I could not travel so British airways allowed priceline to issue a voucher. I had 1.5 years to rebook the flight but priceline did not let me rebook. I sent many emails and called many times but to no avail. I was put on hold by priceline representatives as soon as I told them that I need to rebook using a travel voucher. Priceline wouldn't let me rebook using the voucher online either so I could only call to rebook, which priceline effectively stopped me from doing. Two weeks before the the travel credit was due to expire, I was offered a business class ticket and asked to pay additional $2500 to rebook. I was told that economy class ticket is not available , which I told the agent was available online on the priceline website for only approx. $1300. Eventually, my voucher expired and priceline kept the voucher amount. Never buying from them again.
11 months ago
Priceline has a
1.7
average rating
from
18
reviews
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