Wish i could leave a 0 star!
Paid nearly £100 for 12 fine art prints, waited a week for them to arrive and when they did 7 out of the 12 were printed incorrectly. 3 were meant to have boarders which i had made in photoshop and sized so the image was A4 ( the size i printed at) and the other 4 were blown up and so the image was just green and black. The cutting quality was also so poor. Looks like they took a handsaw to it!
They claim they have checks but obviously not as when i complained they blamed it on me. Said i didnt upload the correct size with bleed ect ( which their website doesnt say i needed to do at all. Only what files they accept) but if it was an incorrect file size then how come the other 5 were perfect?!?!? Asked for a refund and was told as a good will they will give me redeemable points. Well i don't want to touch them with a 10 ft barge pole so ill be in touch with my credit card. AVOID!!!!!!!!!!
Also just to add they said ‘ we are a print on demand service’ well if you are churning out rubbish like that then take fine art prints off your services. Stick to the quick things like postcards that are done on cheap paper so doesn’t matter if they look awful! Fine art prints require delicacy and precision.
1 year ago
printed.com has a
1.8
average rating
from
20
reviews
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