I don't know what's going on with this company. They should not make deal if then they can't cope with busy Christmas time. I made my order on the 4th of December. Let's specify that on their website was highlighted that order made before the 15th of December where going to be received before Christmas. Anyway it s the 5th of January and I have not receive my order yet. I understand that covid/Christmas is busy time but what annoyed me is the customer service completely unavailable. Not answering email, phone call and live chat. Then you finally managed to get in touch with them after hours of waiting and what do they say?? they cannot cancel or give refund. They don't how long it will take to get my order. Unbelievable!