I placed an order for a photo book for a retirement party ( order number 64454876). My account was charged right away (and it was not cheap), the book never came and there’s no one to talk to in customer service. I selected this company over its competitors because the delivery date met my needs. The book was scheduled to be delivered 8/15/24. It is now 09/03/24 and the book is still not delivered. I have sent several emails and this is all I get from someone identified as Peter James: Thank you for contacting Printerpix. Please accept my sincerest apologies for the inconvenience you have faced with your recent order with us. I have checked for the details of your order placed on 8/6/2024 and currently, your order is in production and soon it will be out for delivery. Once your order is produced and dispatched from our production facility you will receive an email with the tracking details of your order to track it. We produce personalized products so generally takes 2-3 business days in production and 3-4 business days in delivery.