BAD BUSINESS PRACTICES I only gave one star because it was not available to give negative stars. I placed an order one evening online, there was a glitch. It kept switching to a different item.NOT WHAT I WANTED. When I finally got it to stay on the page, I wanted it to be on. I hit purchase. When I looked at my receipt, it had switched back to the other item that I DID NOT WANT. The next morning, I called Printerpix and spoke with a gentleman who assured me the issue would be escalated and the order would be canceled, everything would be corrected and he would call me back later that day to confirm. He did not call. The next day I had called again and spoke with a female, she assured me with the same speech. Again, no courtesy call back as promised. Once again, I called and this time asked for a supervisor. There was a lot of double talk, talking over me and blame on me for "not doing it right". He insisted that there was no problem with the website that it was me. I find this sort of behavior, especially on the part of a supervisor more than unacceptable. He informed me that the order was already in production when I had called the first time, and said that I missed my time frame allowed to cancel. I informed him that I had called immediately and waited on hold for no less than 30 minutes, and at that time, the call was disconnected. so this is why I called first thing the next morning. He insisted it was my problem. Every phone call that I had made to Printerpix was no less than a 30+ minute call on hold waiting to speak to someone. This experience has been more than exasperating and frustrating. I have wasted my time, money and my clients time. There is a problem here, it is with Printerpix, their customer service and their website. I paid to have a rush order because it was important that I have these items ASAP. The supervisor informed me that I needed to wait until it arrived and then call to return it for a refund. Now this is a rush order that should've already been in my hands by now. It is not. I have used Printerpix numerous times in the past and been completely satisfied with the quality of work and customer service. NOT ANYMORE!!! I DO NOT RECOMMEND USING PRINTERPIX!!!