I ordered a custom image collage book through printerpix on December 19th. I was initially pitched about $50: with upgrades, it was closer to $150. I ordered two of them, and added rush shipping (over $250 extra dollars), which they noted would get it here by December 23rd. It is now December 30th, and according to their tracking, it has not even shipped yet.
All told, I'm out roughly $600 on a few booklets that have still not shipped over a week after the latest predicted arrival date.
That said, their customer service makes their products look much better by comparison. Requests for help through their customer service form are answered via an automated email that contains no useful information. Calling in yielded a representative after a 40 minute hold time, but they also provided no useful information (and frankly, they seemed harangued and overworked, like they spend all day trying to cover up for issues like this).
The short of it is that if you want to be charged 20x what they originally quote you, for a product that's never delivered, you've come to the right spot. Otherwise, you may want to stay away.
1 month ago
Printerpix has a
4.5
average rating
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