I placed an order Nov 16, 2024 using a Groupon for ten 11x16 calendars. The order form had number of packs and I put one. Then it asked for the number of items. I may have errored here but I also put one because I wanted one pack of ten (not 10 packs). I was billed $39.99 for shipping. They had to rerun due to a quality issue, which I appreciated and it finally arrived at my home Dec 21 but only one calendar. I am pleased with the one I received. In checking the website the charge for shipping one calendar was $13.99. I sent the email request for resolution and was told I ordered one and that was what I got. I replied $60 for one calendar was ridiculous and I would like to receive my other nine gifts. I have heard nothing further. I have used Printerpix several times, but this is my last.