I ordered 2 calendars as Christmas presents .. one calendar arrived fine but the other arrived with the heads cut off of 4 of the photos rendering it useless as the gift it was intended to be. I have since sent 11 emails between Hannah Ashley and Joel Ramsbotham who both answered the first email with the same standard response but then just continued to ignore all previous ones. I have also called the customer service line just to be fobbed off and asked to send an email, which surprise surprise, went unanswered. I am now in the process of doing a charge back from my back to recover the wasted money. The calendar wasn’t even expensive, it’s just the whole principle of being ignored. This has to be the worst customer service I have experienced. Use another company and save yourself time and money.