Avoid PrinterPix at All Costs – A Nightmare Experience
I am incredibly disappointed with the appalling service and product quality from PrinterPix. I placed an order on December 20th, 2024, spending £69.93 for six personalized calendars as heartfelt gifts for my family in Italy. This order was of great sentimental value, and I spent hours uploading photos, adding custom events, and ensuring every detail was perfect.
Delivery Disaster: The calendars arrived late on January 2nd, 2025, completely missing my deadline for gifting them during my trip to Italy.
Horrible Quality: When I finally saw the calendars, they were completely unusable:
Pictures were poorly framed, despite my careful edits.
All the custom events were gone.
The calendars weren’t even in the correct language (Italian).
There was no evidence of the effort I had put into the project. It’s as if PrinterPix ignored my entire design.
Customer Service Failure: I contacted PrinterPix immediately with a detailed complaint. They responded within minutes asking for photos of the calendars and the packaging, which I provided on the same day (January 7th, 2025).
Since then, I have been completely ignored.
I even followed up on January 15th, but PrinterPix still hasn’t responded. Their lack of accountability and customer care is appalling.
It’s clear PrinterPix has no quality assurance process, nor do they care about rectifying their mistakes. A simple review of the design or a confirmation email before printing could have avoided this disaster. Worse, their silence after I sent proof of the issue shows their utter disregard for customer satisfaction.
If you value your time, money, and sanity, do not order from PrinterPix. They’ve wasted my time, ruined my gifts, and left me out of pocket with no resolution.
1 month ago
Printerpix has a
4.5
average rating
from
3,107
reviews
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