Absolutely shocking response when I ordered 4xA3 calendars they turned up with images cut in half of my late daughter I told them never in a million years would I have sent my daughters images with the heads cut off I got no sense out of printerpix I then went onto there app which showed my uploaded images all complete and recieved correctly by printerpix on there headed app showing that they had had correct images after being ignored I went to Groupon to complain again the buck was passed back saying don’t contact us your order was with printerpix , I explained you took my money you were the point of sale you’re telling me contact printerpix they were ignoring me both firm are fraudulently taking money and turning out rubbish which was not fit for purpose and couldn’t be given as Christmas presents for my surviving siblings I then approached PayPal who took a long time investigating were you can imagine Groupon told lies and passed the buck and printerpix just kept insisting I had sent in half images which I proved I had not and proved that they had recieved my images in full on there app showing as correctly recieved PayPal because of Groupon and printerpixs responses closed the cases in there favour . I was not standing for this so I rang PayPal after about 40 emails back and forth there comment was go back to the seller and negotiate I tried explaining it’s easier communicating with my green rubbish bin they eventually allowed an appeal after reading all my emails and proving that both Groupon and printerpix were at fault and were lying they refunded a £9.99 voucher to cover printerpixs shipping costs then weeks later they have refunded me £12.49 for the Groupon money that they took , it just goes to show liars and crooks get proved wrong and full marks to PayPal for refunding on behalf of the two unprofessional firm that are taking peoples money and thinking they can get away with it because the refund procedure is flawed printerpix on there terms and conditions say there will be 100% guarantee that if the order turns up wrong they will correct things until everything is correct the amount of reviews on here show they don’t correct or refund they just lie and lie and lie some more never a correction or a refund I’ve only used printerpix twice and both times they’ve mucked up at there end , they should be sued closed down as not fit to trade . Done for fraud and PayPal should not be left to pick up all of there problems PayPal we’re great and that’s why I always use to guarantee I’ve got protection from crooks and scammers should anything go wrong I will always get my money back one way or another PayPal resolved this in full but it’s taken perseverance and approx 40 plus emails ,PayPal has refunded my money but it’s a shame that they are losing money to these two rogue companies