After dealing with this company I’m not surprised at the horrible reviews. After they offered a special on Groupon I went to the Printerpix website to check it out. I tried loading 3 or 4 photos and they kept saying the resolution wasn’t good enough to use - - so I just left their site and never completed an order. However, soon after that they charged my credit card and sometime later a pkg arrived. Not only did I not complete the order, the product had white spots on one of the faces - which WERE NOT on my original. After numerous emails and denials by Printerpix of their errors - they are obviously NOT GOING TO DO THE RIGHT THING and credit my account. Neither I, nor anyone I can make aware of their dishonest practices and inferior products — will ever do business with this company. DO NOT USE PRINTERPIX