I purchased a voucher from Groupon for Printerpix. When going to make the first purchase, Printerpix had added an unexplained cost to the bill. Then put the cost of posting the item up, despite the price clearly stated in the terms and conditions of the voucher. After a failed reply from their online chat and no reply from an email, over 7 days and still waiting. I phoned, spoke to a very rude person/man. Who basically said "Thats the price pay or don't have it" So I am NOT having it. Shame for them really as I was going to order over 20 products, I was only getting one to start to see if the product was any good.