I truly wish there was a negative number of stars for this company it is honestly the worse company I have ever dealt with .. I ordered a picture over a month ago (printing time is 10 -15 business days) we are at 27 business days no picture and no explanation to why or where it is ... I have spoken to so many people there they all give you there word all lies .. this was a gift .. they keep you on hold or keep disconnecting your calls until 3 mins before end of shift as they say where they can’t look up any information... 3hours and 15mins in the phone today ... you try the chat on line you wait in line until it’s your turn normal wait 45-55 mins with 5 people ahead of you they ask how can they help you then shipping info and the disconnect them selves from the chat ... I am so very disgusted with this company .. I place other others with them around the same time still issues but nothing like this so here I am still no answers and still no pictures again some one will call me back Monday (it’s Friday) same as I heard last week and still waiting for a call back ... stay far far away from them