WORST company to ever purchase from. Please read the true, negative reviews before purchasing. I ordered puzzles and tried cancelling the other after paying an extrusion amount of money for shipping. I tried cancelling the order after reading the reviews of how customers never received orders, image quality on items were poor, and how it was a con company. As I placed my order at 8pm, there was no way of me getting in contact with the company following their 30 minute to 1 working day cancellation policy, as their business was closed for the day. I tried contacting them immediately the. next day, and didn’t get through until 2 pm, where I spoke to Moses who said my order had already been made and despatched. When I asked for proof - they weren’t able to provide me with proof, as they only offer UNTRACKED delivery, through Royal Mail. He said I would have to wait 7-10 days for my order, even though Royal Mail deliver within 2-3 working days. He then cut the call on me. I then rang again, after 30 mins, I finally managed to get though to Vincenzo, who was of some help. He said to me he had to speak to his supervisor to see if the order could be cancelled due to my unhappiness, and then gave me a call back later saying I couldn’t cancel the order and they wouldn’t offer a refund. He said the company use Whisl as their shipping courier. I then got an email at 10 pm, just now, sending a FALSE tracking number, that isn’t with Whisl or any other company. Please - save your money, save your time, and don’t purchase anything from this company. I wasted money whilst on the phone to them. Every time I tried contacting them through Instagram, email and their live chat, I received no response. Let’s see if I even receive my order in seven days - even though I’ve given them until Friday 30th June 2020, until I file a legal complaint. Believe me when I say I will NEVER be ordering or recommending this company.