I've ordered from proozy once before and the transaction was fine. This time around, it's been weeks and I haven't received anything from them. Called them multiple times, tried to message them on FB, etc and no response. I see they are still posting on social media, so they're not closed, and they have new items appearing on their site, too. And if you go on their site, you'll see a lot of recent reviews, many of them from people who are happy with their purchase. I don't know what happened or why I'm being ignored after multiple attempts to contact them. Maybe they accidentally sold me stuff they don't have? Or sold it to me for too cheap? I was really looking forward to my new shorts and shoes and am sad that they have such terrible customer service this time around.